Fort Lauderdale injury attorneys discuss treating each client like family and the importance of placing
our client’s interests at the forefront of their case.
We Deal With People Not Claim Numbers
What I think is important as you’re trying to make that decision
now which firm to hire is, is this a
firm that’s been around, is this a firm that has a
track record of being successful for their clients and is this a firm that I feel I have access to and I can communicate
with when I need to speak with my attorney? I can answer that question
with respect to our firm in the affirmative for all three.
You’re hiring a family here, you’re hiring a firm that’s
based upon a family and still run like a family.
Treating Clients Like Family
First and foremost we’re a family business. My father founded the
firm in the early 1970s, I joined him in the late 1980s, and my brother
a few years after that. So we’ve been around for a very long time.
No company, no law firm can exist for that long of a period of time if
they’re not providing a good service to their clients, so I think
that says a lot.
We also treat our clients like they are family. If you have a situation,
if you have things that come up in your case, I’ll tell you what
I think and I’ll tell what I would tell one of my own family members
to do in that situation and I think our clients appreciate that.
Placing Client Interests First
The interests of the client are paramount and come first. It’s true
we do this for a living, but the clients’ interests are considered.
I’ve always felt that a client should be comfortable when they come
in here and I have always maintained a special interest on a client’s
background so I could serve them in a more successful manner.
We have clients who come in who sometimes are in pretty bad shape. They’ve
been in an accident, they’re not able to work, they have difficulty
paying their bills, they’re worried about their family and how they’re
going to survive. So you get a real good feeling when you’re able
to sit down with that client or go meet with that client and explain to
them what can be done to help them out, to get them some funds coming
in to help pay those bills, to make sure that they get the medical treatment
that they need, and at the end of the case to see where they’re
able to move forward and be in good shape.
Remembering That Our Clients Are People
What I think a lot people, a lot of attorneys have forgotten, is that we’re
dealing with people. We’re not dealing with numbers, we’re
not dealing with a claim; you’re dealing with people, you’re
dealing with everyday life, you’re dealing with spouses, you’re
dealing with children, you’re dealing with actually helping someone.
When you accomplish and you resolve a matter to the benefit of your client
and you see the happiness in their face or the relief or sometimes even
the tears that it is finally over, and you’ve accomplished that
you’ve set out to accomplish – there’s no better feeling.